You can browse this website without submitting the contact form. This notice explains the limited information processed when you choose to request referral contact through the website.
Information you choose to provide
The online contact form may collect your name, email address, phone number, the general city or area where an accident or injury occurred, and language preference.
Do not submit medical records, diagnoses, detailed health information, Social Security numbers, financial account information, insurance documents, or other confidential records through the public website form.
How information may be used
Information submitted through an approved contact method may be used to respond to your request, understand the type and location of referral support sought, protect the website from misuse, maintain appropriate operational records, and meet legal obligations.
Submitting the form does not create an attorney-client or provider-patient relationship and does not guarantee that a referral will be available or accepted.
Referral sharing
When you request referral assistance, the information you provide may be shared with an independent attorney, healthcare provider, or other appropriate referral resource so that the recipient can determine whether they may be able to assist.
1-800-HURT-911 is a referral service, not a law firm or healthcare provider. Independent professionals maintain their own privacy practices and professional responsibilities.
Website service providers
The website uses Cloudflare for hosting and delivery, Web3Forms to process and forward contact requests, and hCaptcha to help detect automated abuse. These providers may process contact or technical information as needed to operate their services.
The static website does not include a local contact database and does not store form submissions in the public website repository.
Technical information, cookies, and analytics
The website host and security providers may process technical information such as IP address, browser type, requested pages, timestamps, and security signals. hCaptcha may use cookies or similar technologies under its own policies.
This static rebuild does not currently load Google Tag Manager, the former CallRail script, or unidentified legacy tracking scripts. This notice will be updated if additional analytics or advertising tools are enabled.
Security and retention
Reasonable measures appropriate to the website are used, but no internet transmission or storage system can be guaranteed completely secure. Website forms and email should not be used for emergencies or highly confidential information.
Information may be retained by the referral service and its approved providers only as reasonably necessary to respond to requests, meet business and security needs, and comply with applicable law.
Children’s privacy
This website is intended for a general audience and is not designed to collect personal information from children under 13.
Your choices and policy updates
You may choose not to use the online form and contact the referral service by telephone instead. This policy may be revised as website tools, providers, or privacy practices change; the current version will be posted on this page.
Third-party policies
Learn more from the providers’ own notices: Web3Forms, hCaptcha, Cloudflare.
Contact
Questions about website privacy practices may be directed to the referral service by telephone. 1-800-HURT-911.